Shipping & Returns
SHIPPING POLICY
FREE shipping on all orders over $30 within Australia Only.
International Shipping Fee $25.00
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As some products are made to order please allow 1-3 business days before your parcel is sent.
RETURN & EXCHANGE POLICY
Our Returns & Refunds Policy lasts 21 days. If 21 days have passed since your purchase date, unfortunately you cannot return any items.
Exchanges:
We will happily accept exchanges for wrong sizing only.
We do not accept exchanges for change of mind.
You will be required to pay for return postage, and include a pre-paid, self addressed parcel post envelope for us to send out the required item/s. We DO NOT accept returns on SALE items.
Please note: you are responsible for return shipping costs (unless the reason for return is due to a faulty/damaged product) and original shipping costs cannot be refunded.
Faulty/Damaged Items:
If any items you receive are faulty or damaged, please email info@catherinemarydesigns.com within 5 days of receiving your item to notify us.
Please include your receipt/order number, contact details and details of the fault/damage. If possible also include a photo.
After receiving your email we will be in contact with you to discuss whether you would prefer an exchange or full refund (international shipping costs not included).